Six adjustments close most reported faults, why the 3G switch-off caused so many, and how a fortnight of written records wins the rest.
Written July 2026 · no prices published · nothing for sale
| What you see | Usually | What fixes it |
|---|---|---|
| An older handset dropping calls | 3G has been switched off nationally | Turn on 4G Calling |
| One room always poor | Building materials blocking radio | Turn on Wi-Fi Calling |
| Full bars, nothing loads | Too many handsets on one mast | Nothing on the handset helps |
| A whole street out for hours | Mast work or a local fault | Check the status page by postcode |
One bad day is bad luck. A pattern is evidence — but only if you write it down.
Ring us and we will go through it with you. Nothing is offered for sale at any point.
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